Contact Customer Service

If you have forgotten your password, you can reset it yourself—simply click here.

	•	Need to update your profile (address, billing information)
	•	Need more information regarding payment options
	•	Are having technical problems
	•	Have a general question
	•	Attempted to subscribe but had a problem

	•	E-mail us directly at lessons@epsbooks.com
	•	Fill out the form below
	•	Or call toll-free 866.729.6204

We would also suggest that you read our Frequently Asked Questions (FAQ) and Technical Support sections—you may find the answer to your question in there.

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Subject	Select one... I'd like to update my profile I'd like more information regarding payment options I am having technical problems I have a general question I attempted to subscribe but had a problem
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If you are having technical problems, please answer the following additional questions. Your answers will help us resolve your problems.
	What operating system are you running? Choose one... Windows 98 Windows ME Windows 2000 Windows XP (Home/Pro) Mac OS 8.5 Mac OS 9.x Mac OS 10.x Don't know Other Other: What Web browser are you using? Choose one... Internet Explorer 4 Internet Explorer 4.5 Internet Explorer 5.x Internet Explorer 6.x FireFox 1.x or higher Netscape Navigator/Communicator 4.5 or higher AOL 6.0 or earlier AOL 7.0 AOL 8.0 AOL 9.0 AOL for Mac OS X Safari 1.x or higher Don't know Other browser   Other browser: What version of Adobe Reader are you using? Version 4 Version 5 Version 6 Version 7 Don't know       Can you print other documents from either the Web or your hard drive? Yes No Don't know What is your Internet connection speed? Choose one... 33k dial-up telephone modem 56k dial-up telephone modem Cable Modem/DSL School network Don't know Other Other speed: What type of printer do you use to print our material? Choose one... Laser printer Inkjet printer Don't know Is your printer on a network? Yes No From where do you connect to EPS Lessons? School Home Both